Explore the Lulu Bookstore! We are happy to help you find, buy, and review great books.


Disclaimer: Lulu is not a publisher. Lulu provides users tools to publish their own content.

TABLE OF CONTENTS


Browse and Search the Bookstore

Browsing the Bookstore

Click Bookstore on the top menu bar to see all our print books, ebooks, calendars, and other products. 


"Lulu website header showing navigation links for Products, Pricing, Create, Sell, Resources, and Bookstore, with a Bookstore Search bar below."


You can browse the bookstore by entering an author's name or a specific keyword into the search bar. You can also sort books by choosing a product category, such as Arts & Photography, Cooking, History, or Humor.


Click on any book's title to see its price, format, and other details. If you want to see more books by the same author, just click on the author's name. 


Searching for a Specific Title

Click the Search icon at the top of the Bookstore page. Type in a keyword, book title, or author name, and press ENTER.


Make sure your words are spelled correctly! You can narrow down your search using categories such as:

  • Title and Author: This looks for exact words in the title or author name.

  • Rating: This filters books by their star ratings from customer reviews.

  • Language: This shows books in your preferred language first. Books in other languages will show up lower on the list.

  • Date: This shows you the newest books or books that were recently updated.

  • Show Explicit Content: Turn on this toggle switch if you want to include adult or mature books in your search results.


NOTE: If an author sets their project's access to Private or Select Access, customers cannot search for or view that book in the bookstore. If you know the author, please contact them directly to request access to their book.

Finding Accessible Ebooks in the Bookstore

You can easily find ebooks built for assistive technologies on the Lulu Bookstore. Follow these options to locate works designed for screen readers and alternative reading tools:

  • Using the Search Filter: Go to the Refine Results by section on the left side of the bookstore page. Turn on the toggle switch labeled Hide Non-Accessible Ebooks. Your search results will update to display only fully compatible ebooks.
  • Checking the Bookstore Labels: Every ebook displays a clear accessibility status label on its listing page. This allows you to check compatibility at a glance.


Accessibility Status Icons

Accessible ebooks will display this icon:

Accessibility icon followed by the message: "This ebook meets accessibility standards and is compatible with assistive technologies. Compliance with accessibility standards is determined by the publisher and the creator."


If an ebook is not fully compatible with assistive tools, you will see this text label instead:

Information icon followed by the message: "This e-book may not meet accessibility standards and may not be fully compatible with assistive technologies."


Purchasing a Book

Finding and Adding a Book

  1. Go to the Lulu Bookstore.
  2. Click on the book title or cover image you want to buy.
  3. On the book's detail page, click the Add to Cart button.
  4. If you want to buy more books, you can continue browsing the store.


Checking Out

When you finish shopping, follow these steps to complete your purchase:

  1. Click the Cart icon at the top of the page.
  2. Review your items. Each title is listed in your cart with the current quantity.
  3. To change the quantity, enter a new number for the item. The order subtotal will recalculate automatically.
  4. To remove a book, click the Trash Can icon next to the title. The subtotal will recalculate.
  5. Once your cart is ready, click the Checkout button.
  6. Enter your shipping information. Important: You must enter all address information using Latin characters to avoid shipping delays.
  7. If you have a coupon code, click the discount field beneath your items, enter the code, and click Apply. The discount will be subtracted from your subtotal.
  8. Click Choose Delivery Method and select your shipping speed.
  9. Click Continue to Payment.
  10. Enter your billing address.
  11. Click Choose Payment Method to view your options and enter your payment details. You can check the box to save your payment information for future use if you like.
  12. Review your final order details. If you need to make any changes, click the Edit Cart link to update your items and restart the checkout steps.
  13. Click Pay Now to complete your purchase.


Note: When paying for your order with PayPal, closing the payment popup box while it is loading may result in an error message. To complete your order, please try again without closing the popup window.



Bookstore Product Bundling

The Lulu Bookstore does not currently offer an option to bundle individual products together. All books will be displayed and sold as separate products in the Bookstore.


Displaying Co-Authors and Contributors

The bookstore will show up to two contributor names directly underneath the book's title. If a project has more than two creators, you can find the complete list of all contributor names under the Details section on the book's main listing page.


Guidelines for Writing Bookstore Reviews

Lulu wants to hear what you have to say! Your comments and reviews are very helpful to authors and potential buyers. Please follow these guidelines when writing your review:


What to Include

  • Focus on the Content: Talk only about the book's story, information, and context.
  • Give Your Reasons: Include the specific reasons why you liked or disliked the content.

  • Make Comparisons: Feel free to compare the book to other published titles.


What Not to Include

  • Personal Information: Do not include your name, email address, phone number, physical address, or other similar information.
  • Links and Formatting: Do not include web URLs or raw HTML tags.

  • Spoilers: Do not include story spoilers! No one likes to read the ending early.

  • Temporary Information: Do not include time-sensitive material, such as upcoming promotional tours or other events.

  • Other Reviews: Do not comment on other reviews visible on the page. Other reviews and their positions can change without notice.

  • Inappropriate Language: Do not use profanity, obscenities, vulgarities, or spiteful remarks.

  • Single-Word Reviews: Do not post single-word reviews. We want to know the reasons why you liked or disliked the book.

  • Store Details: Do not mention book availability, prices, shipping details, or alternative ordering information.

  • Vote Requests: Do not include solicitations or requests for helpful votes.


Please Note: Lulu does not review or edit works published through our site. However, we expect all content to follow our Membership Agreement. We reserve the right to remove any content that is illegal or inappropriate at any time without notice.

Reporting Inappropriate Content

Lulu is dedicated to keeping our community safe and respectful. If you find a book or project that breaks our rules, please email us at questionablecontent@lulu.com.


To help our team review the issue quickly, please include these specific details in your email:

  • Your Contact Information: Provide your full name, physical mailing address, phone number, and email address.
  • The Project Details: Include the exact title of the book and the name of the author.
  • The Bookstore Location: Provide a direct link to the book on the Lulu Bookstore website.
  • The Type of Issue: Explain the type of claim you are making. Examples include trademark issues, copyright infringement, invasion of privacy, defamation, or any content that breaks the Lulu Membership Agreement or our Content Guidelines.
  • An Explanation: Provide a clear description of the issue and attach any supporting documentation you have.


Copyright Infringement and DMCA Notices

Lulu strictly abides by the Digital Millennium Copyright Act (DMCA). This law governs how we handle claims of copyright infringement, including unauthorized fan fiction.


If a copyright holder believes in good faith that a Lulu user is violating their copyright, they can ask us to take down the material. To file a claim, please fill out a formal DMCA notification form and attach it to a customer support ticket along with the information listed above.


Contacting a Lulu Author

To protect privacy, Lulu does not share an author's personal contact information. If you need to reach out to a creator, please use these three recommended methods:

  1. Check the Author Spotlight: Many creators set up a public Author Spotlight page. Review this page on the bookstore to see if the author has listed a website or contact details.
  2. Search Social Media: Many authors market their books online. Try searching for the author's name on popular social media platforms like Facebook, Instagram, X, or TikTok.
  3. Submit a Support Ticket: If you still cannot find a way to reach them, please open a customer support ticket. The support team will forward your contact details directly to the author. It is up to the author to decide if they want to reach back out to you.

Book Publication Dates

A book's official date of publication is the exact day it is first published on Lulu. To publish a book, a user must complete the Review step inside the Project Creator tool.


Please Note: Once a book is published, the platform system cannot modify, update, or change its original date of publication.