A valid tax-exempt or reseller certificate can be applied to your account. Lulu must add the certificate.


For companies or institutions that are tax-exempt, there are three ways to submit your Sales Tax Exemption Certificate.


Note: A Lulu account must be created before submitting a sales tax exemption certificate.

  1. An email can be sent to [email protected] with your certificate along with the email address of your account, your name and phone number, and if applicable, the order number.
  2. The certificate can be attached to a support case via our support page. Please choose the options Buying/My Order > Sales Tax Exemption.
  3. The certificate can be faxed to 919-459-5867 along with the email address of your account, your name and phone number, and if applicable, the order number.


A member of our accounting team will follow up via email once the sales tax exemption has been applied to the account.

Tips for customers placing exempt orders:

  • Lulu MUST have an exemption or resale certificate from the Ship-to state
  • You should include the exempt Organization's Name in the Bill-to address
  • Some States require a certificate on file BEFORE the order is placed (i.g. Florida)
  • Some States require the exempt Organization be the direct purchaser

Drop-Shipping

Drop-shipping occurs when an author places an order on Lulu and ships it directly to their customer. Every state requires us to have a tax exempt form on file in order to not collect tax on an order shipped to that state. Each state has its own set of rules on what form is acceptable. Some states, for example, allow the seller to give us an out-of-state certificate. Some states require an exemption form filled out with an out-of-state exemption number on file. Other states require that sellers register for sales tax to use a resale certificate. We have included a link from Taxjar which may help you with what you need to know. We recommend that you seek assistance from a professional tax adviser.


As of 10/1/19, Lulu collects sales tax for orders delivered to ALL US states and the DC area EXCEPT for the following:

  • Delaware DE
  • Mississippi MS
  • Montana MT
  • New Hampshire NH
  • North Dakota ND
  • Oregon OR


Canada GST, HST, QST

At this time Lulu is unable to refund taxes or add any exemptions to Canadian orders. Customers must submit a reclaim request on their Canada tax filing to receive the tax amount back directly from the government that Lulu collected.


European VAT

At this time Lulu treats all sales as B2C (Business-to-Consumer) and collects VAT on all applicable sales. All sales will include VAT where applicable and prices on the website are exclusive of (do not include) the VAT amount. Customers must submit a reclaim request on their European VAT filing to receive the tax amount back directly from the government that Lulu collected.